How Our Rentals Work


Plain-language summary of how Climate Rentals work at ERT One Call. The full rental agreement is provided with every quote — this page covers the basics so you know what to expect.

Rental Periods

Daily, Weekly, or Monthly — Your Choice

We offer flexible rental periods to fit your project:

• Daily rate: applies to rentals 1-6 days
• Weekly rate: applies to rentals 7-27 days
• Monthly rate: applies to rentals 28+ days

Rentals automatically continue on the same billing cycle until you give us off-rent notice. No long-term commitment required.

What's Included

What Every Rental Includes

Every Climate Rental from ERT includes:

• Professional delivery by our team
• Setup, ductwork installation, and commissioning
• First standard ductwork kit at no extra charge
• Walkthrough of equipment operation with your site contact
• 24/7 phone support for the duration of your rental
• Teardown and pickup when you're done

Your Responsibilities

What We Need from You

• Standard payment terms: Net 15 from invoice date
• Net 30 PO terms available with credit approval for established business accounts
• Credit card payments accepted (3% surcharge over $2,500)
• Tennessee sales tax applies unless we have your valid exemption certificate on file
• Monthly rentals bill on a 28-day cycle

Payment & Billing

How Billing Works

To make sure your rental goes smoothly, we ask that you:

• Provide adequate electrical service for the equipment (we'll confirm during the quote)
• Identify the hot-air exhaust path (ceiling tile, window, doorway — we'll help)
• Empty the condensate tank daily, unless you've added a condensate pump
• Operate the equipment as instructed at delivery
• Let us know promptly if something stops working — we'll come fix it
• Return the equipment in the condition you received it

Insurance

Insurance Requirements

Option 1 — Provide Proof of Insurance

Customer provides a Certificate of Insurance naming ERT One Call as additional insured. Standard limits required: $1M per occurrence general liability, equipment coverage at replacement value.

Option 2 — Damage Waiver

For customers without applicable coverage or who prefer not to provide a COI, we offer a Damage Waiver at 12% of rental — limits your exposure for accidental damage during the rental term. (Doesn't cover loss, theft, vandalism, or willful damage.)

We’ll explain both options when you request a quote so you can pick what works best.

Cancellation & Off-Rent

Ending Your Rental

When you're done, just call (615) 925-0529 or email jsimmons@ertnashville.com to give off-rent notice. We'll schedule pickup, usually within 1-2 business days.

Rental charges continue until we pick up the equipment. Notice received before 4pm Central is effective the same day; notice after that is effective the next business day.


This page covers the basics. The full Rental Agreement — with all terms and conditions — is provided with every quote before delivery. We’ll walk you through anything that’s not clear.

Questions? Call John Simmons at (615) 925-0529 or email jsimmons@ertnashville.com.